Tickets and event info
Check your registered email inbox or your Evolve account’s “My Tickets” section.
Refunds depend on the event organizer’s policy. Visit the event page for details or contact the organizer directly.
Contact the event organizer through the “Contact Organizer” option on the event page.
Payments and charges
Please check with your bank to confirm, and if it persists, contact Evolve Support with your transaction details.
Ensure no one else has used your card. If unauthorized, report it immediately and contact your bank.
Refunds automatically return to your payment source. If closed, your bank should reroute the funds.
Account
Use the “Forgot Password” option on the login page or ensure your email is verified.
Organizers can contact support for setup, payments, or event publishing issues.
For other concerns, please reach out through our Help Center.